Friday, August 13, 2010

Enterprise Mobility

What is Enterprise Mobility?
It sounds like adding four wheels to your organization. Literally... In the era of networked organizations and global economies data cannot reside on centrally located servers within the orgaization. Data needs to be available at the station, in the airport preferably in the middle of nowwhere anytime to make decisions, workflow process and provide status information. A sales person for refrigerators wants to know the stock available in the distribution center to make decisions for stocks that can be sent to the dealer or an auto loan seller wants to get approvals for quotes that can be offered to the customer. This would mean extending Email, Intranets and Internet Portals, ERP and CRMs to Mobile devices.

Companies that can add 4 wheels to your enterprise

Large

RIM - email and productvity
SAP - Thick client based ERP solutions on Mobile
IBM - Thick client and Browser based solutions, Notes email on Mobile
Oracle - Thick client and Browser based solutions, J2ME
Microsoft - email and productivity
Google - Native applications built on Android
Apple - Native applications built on iPhone

As a CTO where can I start. First would be ROI. If i take the example of a bank providing
banking solutions on Mobile this would mean creating another channel to interact with customers, provide the flexibility of removing the bank from the desktop computer and placing in on the device, customer loyalty and satisfaction, differentiation against competition. Does the cost of providing banking on Mobile justify investment in infrastructure, application development and maintenance? Yes. Mobile banking to start off would act as a differentiator against competition, increase customer satisfaction and loyalty by providing flexibiity in the hands of the customer. This would translate into more revenue and growing customer base for the bank.
Most leading portals have a Mobile interface. Some examples
Yahoo
New York Times
Henceforth Mobile would no longer be an afterthought but a forethought. With richer mobiles available in the marketplace browsing web sites on Mobile is going to be more in use.

Monday, February 15, 2010

Trip to berlin



German Parliament in berlin